How can we help?
ResidentShield Customer Service (USA)
For billing questions, address changes, coverage options
Visit our Self Service Portal, or call 1-800-566-1186
Hours: 7:30 AM – 7 PM, CST (Mon–Fri)
To report a claim, call 1-800-822-2997 to speak to a claims representative 24 hrs/day.
Peak Insurance Advisors, LLC (dba Yardi Insurance Services)
Location: 4040 W Royal Lane, Irving , TX 75063
Mailing Address: PO Box 3687, Coppell, TX 75019
InquiriesPlease select a support option from the list below. Selecting the wrong support option may cause a delayed response to your inquiry.
If you would like to make a payment or update your payment information, please call us at 800-566-1186 and we will be happy to help you.
If you need to file a claim or have claims questions, please call 1-800-822-2997, 24 hours a day.
If you have specific coverage questions, please call 800-566-1186. We will be happy to help you.
If you are a Property Manager or Leasing Staff, please contact your ResidentShield Account Manager directly. Or, you can call us at 800-566-1186 and we will be happy to assist you.